Android: What’s new in the WhatsApp beta update for Android 220.127.116.11
WhatsApp is working on a message rating feature for business accounts, according to WABetaInfo reports. The report adds the latest beta of WhatsApp for Android 18.104.22.168 can have this new function of evaluating messages. This feature will allow users to rate companies’ posts for feedback and could be rolled out to beta users on Android and some iOS users. This post rating feature will allow users to rate a post in stars, with five stars being the maximum and one star being the lowest. Although there is no option to give direct feedback to WhatsApp Business accounts now.
This feature has been enabled for beta users and previous beta users can take advantage of it as well. While several users of the beta of WhatsApp for Android are getting it, the feature tracker reported that some users are also receiving it on the beta of WhatsApp for iOS. Message rating will only work for WhatsApp Business accounts.
Additionally, this feature will only be available when you receive a message from Business Accounts. When you rate a message, WhatsApp cannot see its content and cannot see who rated that message because the comments are anonymous. The feature would not break the end-to-end encryption of messages and therefore rated messages remain invisible to WhatsApp.
However, WhatsApp and corporate accounts might see general comments on messages sent by the company, but they won’t be able to see who rated them. In its rating alert, WhatsApp notes that these ratings are intended to help businesses improve their messaging to customers.
To rate a message received in a WhatsApp Business chat – long press on a message to open a dialog box. Previously, the “report” option was displayed next to “copy” to mark some inappropriate messages as spam. Now a new ârateâ option has also been added for beta users.