These days, social media isn’t just a platform for sharing your photos, but it’s a tool for professionals. There has been a kind of segregation in recent years, Instagram is for fun, Facebook is for everyone. Besides the smart marketing of their parent company, Facebook, there are logical reasons why Facebook is more professional and that is its Messenger. However, many users have reported issues with calls and in this article we will see what you can do if Facebook Messenger Voice and video call does not work on your Windows PC.

Facebook Messenger voice and video call does not work

It doesn’t matter whether you are using the Facebook Messenger Desktop version or the Web version, our solutions will fix the problem in either of the two cases. These are the things you can do to fix Facebook Messenger voice and video call not working on Windows.

1. Restart your devices
2. Configure privacy settings
3. Unblock Messenger
4. Check your browser

Let’s talk about it in detail.

1]Restart your devices

Sometimes restarting alone can fix the problem. However, there are a few things you need to do to resolve the issue effectively. First, close your Facebook Messenger application, or if you are on the browser, close the tab and then close the browser. Now open Facebook Messenger and see if the issue is resolved.

If the problem persists, restart your computer and router to see if the problem is resolved.

2]Configure privacy settings

When you install Facebook Messenger on your computer, the privacy settings should be automatically changed to allow video and voice calls. However, most often it has been reported that Windows is unable to change the settings. We will therefore configure the privacy settings and allow the application in question to access your camera and microphone.

Follow the steps given to allow Facebook Messenger to access your camera.

1. Open Settings through Win + me.
2. Click on Privacy.
3. Go to Camera and use the toggle to allow Facebook Messenger to access the camera.

Use the steps given to allow Facebook Messenger to access your microphone.

1. Open Settings through Win + me.
2. Click on Privacy.
3. Go to Microphone and use the toggle to allow Facebook Messenger to access the microphone.

Note: If you are using a browser instead of the Facebook Messenger desktop app, give it permission to access both microphone and camera.

3]Unblock Messenger

If you accidentally blocked Messenger from accessing your camera and microphone in your browser, you need to unblock it to resolve the issue. Each browser has a different procedure, but all contain a parameter and a search box. So, open the browser and go to its settings. Search for “Camera” and unblock Facebook Messenger. Then do the same for “Microphone”.

Hope this will solve the problem for you.

4]Check your browser

Unfortunately, Facebook Messenger Video Calling is not supported by all browsers. The following is the only browser, at the moment, that can be used to make a video call.

• Google chrome
• Opera
• Microsoft Edge

So if you are using a different browser, download the desktop app or switch to one of these three browsers.

How to fix Facebook Messenger not working on my computer?

One of the most common reasons Messenger may not work on your computer is if it’s down. So you need to use an online website monitor and see if the site is down. If the site is not down, try clearing your browser cache or reinstalling the Facebook Messenger app and see if that fixes the problem.