Network and Infobip to offer WhatsApp for banking services across Africa
Leading provider of digital payment solutions, International network said it will bring WhatsApp for business and banking services to financial institutions across Africa through a partnership with Infobip.
Infobip, which is a comprehensive cloud communications company, is one of the world’s largest providers of A2P SMS services and will support Network International in its commitment to financial inclusion in Africa.
In addition to helping financial institutions reach their customers through a familiar and trusted channel, a statement says the agreement between the two companies will help financial institutions deliver world-class support and seamless services in a personal, timely manner. and reliable. For individuals, this means people can access their money securely and quickly, while using the latest chatbot technology to help customers take control of their finances.
“Collaboration with global cloud communication service provider Infobip enables banks to use the globally trusted WhatsApp platform to communicate and engage with customers 24/7 using the latest technology”
Read also: Network International announces a 33% increase in its turnover in the first quarter of 2022
Commenting on the deal, Hany Fekry, Group Managing Director – Processing of Network International, said in the statement, “We are delighted to bring WhatsApp banking services across Africa with Infobip. Helping financial institutions reach their customers through a secure and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion.
Hana Bilbeisi, Regional Partnership Sales Manager, Infobip added, “We are delighted to have joined forces with Network International. Empowering individuals and communities through technology and communication is one of our key values at Infobip. By integrating the WhatsApp Business API, Network International customers can now access crucial information anytime, anywhere.
Network International is a leading enabler of digital commerce in the Middle East and Africa, providing a full suite of technology-based payment solutions to merchants and financial institutions of all types and sizes. With offices in Nigeria, South Africa, Kenya, Ghana and Egypt, Network International has a presence in major African markets and the company operates in almost all other African countries.
The release further states that Network International has worked closely with governments and financial institutions in Africa to promote financial inclusion, helping to drive digitalization through innovative products and collaborations such as this.
Earlier this year, Network International reported a 33% year-over-year revenue increase for the first quarter of 2022, and in 2021, Network International acquired DPO Group in a landmark deal to the payments landscape in Africa.