WhatsApp spoils videos on Galaxy S21s running Android 12
Last updated: November 26, 2021 at 13:27 UTC + 00:00
Every major Android update, bar none, is followed by a torrent of bugs. This time around Android 12 has a special interaction with WhatsApp which seems to spoil the quality of the videos shared through the app. Several users complain about the appearance of green lines on videos shared via WhatsApp. The lines usually show up at the horizontal or vertical edge of said video. There doesn’t seem to be a pattern here, and it just pops up at random. Refer to the attached video to see the problem in action.
Users took to Samsung Community Forums and Reddit to report the bizarre event. We were able to recreate the issue on one of our Galaxy S21 Ultra indoor units. However, when we tried to send a video from another Galaxy S21 Ultra, everything was fine indicating that the issue is limited to a handful of units.
To further complicate the situation, it’s not just Samsung users who get them. Some Pixel 6 and Oneplus users have also complained, indicating that it could be an issue with Android 12 in general. We may have to wait for more users to report their issues before WhatsApp considers this a problem and releases a fix.
In the meantime, we recommend that you send the video as a document, as this is the only reliable way to keep its integrity. Additionally, WhatsApp on Android 12 seems to compress videos much more aggressively. This could probably be the reason the green lines appear, but we won’t know until WhatsApp investigates the matter further.
Is your Galaxy S21 series phone suffering from this problem on Android 12?
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